Privacy Policy

Last updated: March 9, 2026

Z. Bigatti operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Z. Bigatti is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, payment card information, transaction details, and payment confirmation.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including items you view, put in your cart, purchase, return, exchange or cancel, and your past transactions.
• Communications with us including information you include in customer support inquiries.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, when you create an account, visit or use the Services, or communicate with us.
• Automatically through the Services, including from your device via cookies and similar technologies.
• From our service providers, when we engage them to enable certain technology or when they collect or process your personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services, including processing payments, fulfilling orders, managing your account, arranging shipping, and creating a customized shopping experience.
• Marketing and Advertising, such as sending promotional communications by email, text message or postal mail, and showing you relevant online advertisements.
• Security and Fraud Prevention, including authenticating your account, providing a secure payment experience, and detecting or investigating fraudulent or illegal activity.
• Communicating with You, including customer support and maintaining our business relationship.
• Legal Reasons, including complying with applicable law, responding to valid legal process, and enforcing our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertising. You may have the right to opt out of certain uses. You can exercise your opt-out rights here.
• When you direct or consent to our disclosure of certain information to third parties.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger, or to comply with applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy. You may also exercise certain rights through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. We are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of their content or operators.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee complete security. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

• Right to Access / Know: You may request access to personal information we hold about you.
• Right to Delete: You may request that we delete personal information we maintain about you.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right of Portability: You may receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances.
• Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on where you reside, you may opt out of certain uses of your personal information. You can exercise these rights here. If you visit our website with the Global Privacy Control signal enabled, we will treat this as an opt-out request for that device and browser.
• Managing Communication Preferences: You may opt out of promotional emails at any time using the unsubscribe option in our emails.

 

You may exercise any of these rights by contacting us at concierge@zbigatti.com. We will not discriminate against you for exercising these rights and will respond in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the UK.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

ACTION REQUIRED: Replace the physical address below with a P.O. Box or registered agent address before publishing. Using a home address in a public-facing legal document is not recommended.

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

concierge@zbigatti.com

5865 Neal Ave N 148 Stillwater, Minnesota 55082

The information provided on the Z. Bigatti website, product packaging, and marketing materials is for general informational and cosmetic purposes only.

Z. Bigatti products are classified as cosmetics, not medical treatments. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Our skincare products are designed to support the appearance and overall condition of the skin. Z. Bigatti products are formulated in compliance with U.S. cosmetic regulations and are not subject to FDA premarket approval.

We recommend performing a patch test before first use. Apply a small amount to the inner wrist or behind the ear and wait 24 hours before applying to the face, especially if you have sensitive or reactive skin.

Please review product ingredient lists carefully before use, particularly if you have known allergies or sensitivities.

If you are pregnant, nursing, under medical care, or have a known skin condition, consult a qualified healthcare professional before using new skincare products.

Z. Bigatti is not responsible for adverse reactions caused by misuse of products, failure to review ingredients, or use outside intended cosmetic purposes.

Skincare results can vary from person to person depending on skin type, lifestyle, and skincare routine.

While Z. Bigatti formulations are developed using high performance ingredients and dermatological expertise, individual results may vary depending on factors such as:

• Skin type and age
• Environment and climate
• Lifestyle and diet
• Existing skincare routine
• Consistency of product use

Visible improvements in skin appearance may take time and consistent use. No skincare product can guarantee identical results for every individual.

Images, testimonials, and before and after examples shown on the website or in marketing materials illustrate potential outcomes and reflect individual experiences. They are not guarantees of specific results and should not be considered typical.

By purchasing and using Z. Bigatti products, customers acknowledge that skincare outcomes are subjective and dependent on individual circumstances.

Z. Bigatti products are carefully formulated, manufactured, and distributed to meet high standards of quality, safety, and performance.

To ensure authenticity, Z. Bigatti products should be purchased only through our official website or authorized retailers approved by Z. Bigatti.

Authorized Purchases

Products purchased directly from www.zbigatti.com or from an authorized Z. Bigatti retailer are guaranteed to be genuine and stored according to our quality standards.

When purchasing from unauthorized third party sellers, Z. Bigatti cannot guarantee:

• Product authenticity
• Proper storage or handling conditions
• Product freshness or expiration dates
• Eligibility for customer support or returns

Products purchased from unauthorized sellers may not be eligible for refunds, replacements, or product support.

Unauthorized Resellers

Z. Bigatti does not authorize the sale of its products through:

• Online marketplaces such as eBay or similar third party platforms
• Unauthorized online retailers
• Individual resellers or distributors not approved by Z. Bigatti

Products listed on these platforms may be counterfeit, expired, altered, or improperly stored, which can affect product performance and safety.

Protecting Our Customers

If you believe you have received a counterfeit or unauthorized Z. Bigatti product, please contact us at:

concierge@zbigatti.com

Please include the seller information, product photos, and purchase details. Our team will review your inquiry and assist where possible.

Our Commitment

Z. Bigatti is committed to protecting the integrity of our formulations and ensuring every customer experiences our products as intended. Purchasing directly from www.zbigatti.com ensures you receive authentic products supported by our customer care team.

Z. Bigatti products are carefully formulated to maintain their quality, stability, and performance when stored under proper conditions.

Proper Storage

For optimal product performance, Z. Bigatti skincare products should be stored:

• In a cool, dry place
• Away from direct sunlight
• Away from excess heat or humidity
• With lids and pumps securely closed after each use
• Out of reach of children

Extreme temperatures and prolonged exposure to light or air may affect product texture, color, or fragrance over time.

Shelf Life

When unopened and stored properly, most Z. Bigatti products have a shelf life of approximately 24 months from the date of manufacture.

Once opened, we recommend using products within 6 to 12 months for optimal freshness and performance.

Actual shelf life may vary depending on product formulation and storage conditions.

Natural Variations

Because many Z. Bigatti formulations contain botanical extracts and naturally derived ingredients, slight variations in color, texture, or scent may occur over time. These variations are normal and do not necessarily indicate that the product is no longer effective.

Product Performance

Changes in product performance may occur if products are exposed to:

• High temperatures
• Freezing conditions
• Prolonged air exposure
• Improper storage

Z. Bigatti cannot guarantee product stability or performance if products are stored outside recommended conditions.

Expiration Concerns

If you have questions regarding the freshness or shelf life of your Z. Bigatti product, please contact us at:

concierge@zbigatti.com

Authentic Purchases

To ensure product freshness and proper handling, we recommend purchasing Z. Bigatti products directly from our official website or authorized retailers. Products purchased through unauthorized sellers may not meet our storage and quality standards.

Z. Bigatti skincare products are developed using carefully selected ingredients and dermatological expertise. Descriptions of product benefits, ingredient functions, and skincare improvements are based on available cosmetic science, ingredient research, and user experiences.

Statements made about Z. Bigatti products on this website, product packaging, or marketing materials describe cosmetic benefits related to the appearance of the skin.

Z. Bigatti products are classified as cosmetics, not medical treatments, and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Terms such as anti aging, wrinkle reduction, skin repair, firming, rejuvenation, and skin renewal refer to improvements in the visible appearance of the skin, not physiological or medical changes.

Ingredient studies, research references, or clinical discussions mentioned on this website relate to individual ingredients used in formulations and do not necessarily represent clinical testing performed on finished Z. Bigatti products.

Individual results may vary depending on factors such as skin type, age, lifestyle, environment, and consistency of product use.

Customers with specific dermatological conditions or medical concerns should consult a qualified healthcare professional before introducing new skincare products into their routine.

This is an accessibility statement from Z. Bigatti.

Our Commitment to Accessibility

Z. Bigatti is committed to ensuring our website is accessible to all users, including people with disabilities. We are actively working to improve the accessibility of our online store and welcome feedback from our community.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. These guidelines define three levels of conformance: Level A, Level AA, and Level AAA.

The Z. Bigatti online store aims to conform with WCAG 2.2 Level AA accessibility standards.

Technical Specifications

Accessibility of the Z. Bigatti online store relies on the following technologies to work with web browsers and assistive technologies:

• HTML
• WAI ARIA
• CSS
• JavaScript

These technologies support conformance with the accessibility standards used on our website.

Assessment Approach

Z. Bigatti evaluates the accessibility of our website through internal self assessment and ongoing review. We are committed to continuous improvement as our store evolves.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers while using our site, please contact us:

concierge@zbigatti.com

We aim to respond to accessibility feedback within two business days.

Date

This statement was last updated on March 9, 2026.