Shipping policy

At Z. Bigatti, we aim to deliver your skincare products quickly and reliably.

Complimentary U.S. Shipping

We offer complimentary standard shipping on all orders within the United States.

Standard shipping typically arrives within 3 to 5 business days after your order has been processed and shipped.

Express Shipping

For faster delivery, we offer express shipping (1 to 2 business days) for an additional fee. Shipping costs are calculated at checkout based on your location.

Orders placed with express shipping are prioritized and processed as quickly as possible.

Express shipping may not be available for all P.O. Box addresses.

Order Processing

Orders are typically processed within 1 to 2 business days, excluding weekends and holidays.

Once your order ships, you will receive a shipping confirmation email with tracking information.

Shipping Locations

At this time, Z. Bigatti ships only within the United States. We do not currently offer international shipping.

Shipping Delays

Shipping times may occasionally be affected by carrier delays, weather conditions, or other factors outside our control. Z. Bigatti is not responsible for delays caused by these circumstances.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Z. Bigatti is not responsible for delivery issues caused by incorrect or incomplete shipping information.

Lost or Missing Packages

If your package appears lost or missing, please contact us at concierge@zbigatti.com and our team will assist you as quickly as possible.

While we cannot guarantee resolution for packages marked as delivered by the carrier, we will do our best to assist you in filing a claim or finding a solution.